- Please contact us within 14 days if you wish to return anything bought form the web shop on 01224 318744 or firstname.lastname@example.org
- Goods must be in perfect condition, in the original packaging and labelling.
- We will organise refund directly with you on return of goods.
- A charge for collection of goods may apply.
- Our plants will be in tip top condition when they leave us and we ask that you contact us immediately if you have any concerns about them on delivery.
- If you have failures of plants within the first year we will replace them if we are satisfied that they have been looked after correctly.
- Please retain receipts and labels.
We will abide by the Consumer Contracts Regulations 2013 (applicable to distance selling).